This document created at Sep 12, 2016, 5:08:16 PM and modified at Mar 28, 2020, 8:55:11 PM.
At times there are new or unsupported Android OS versions in which we are not able to unlock your phone with using our personal resources. In these cases you simply need use an external rooting software.
After successfully rooting connect the phone back up to Chimera and everything should be good to go.
In most cases, if you take on any process such as an Network Factory Reset or IMEI repair, as the user you do not need to do anything more then click on the function and enjoy our software, because the process goes through easily without the need of any external rooting software.
ClanGSM is not our official forum but it can bring help to all our Spanish-speaking customers, since the questions asked are answered by professionally relevant users and administrators there.Open forum
This is our official English-language forum. We recommend it for all of our users, because many problems and errors have been described and answered here over the years.Open forum