Account safety - ChimeraTool help

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Account safety

This document created at Jan 24, 2022, 12:13:08 PM and modified at Jun 4, 2022, 8:49:26 AM.

In the following article, we will explain a few popular scams regarding Chimera Tool. We will also give solutions, in order to avoid being scammed.

RENT

There are a few individuals who offer Chimera Tool for rent. If you choose to rent from them, your computer will be registered to their account. As soon as their account gets blocked your PC will be blocked as well and you won’t be able to use it again ever. Even if you buy a new account and try to use that computer we won’t unblock it due to the misuse of Chimera.

Solution: Your PC should only be connected to your own Chimera account.

ONLINE REPAIRMAN

This scenario can happen if you let someone access your computer hoping for “help” with Chimera. Usually, instead of helping, you will find your e-mail and password changed and you won’t be able to access your account again. The thief will then have all the evidence about the ownership of the account and there is no way to prove who the real owner is.

Solution: Don’t let anybody access your PC virtually, we have support as well, and are more than happy to help you.

RESELLER

Some people, so-called “resellers” may advertise that they have Chimera licenses or credits for a much lower price; the ones who fall for them will find themselves scammed, without their money and without credits. We would like to highlight that no reseller should open an account for you or use their own credit/debit card for the payment. Resellers only transfer credits/licenses to usernames or SN. If they use their own credit card to buy the license they can start a chargeback at their bank after they got the payment from the client. This will result in losing the license since we do not have the money in our accounts.

Solution: Only contact resellers who are our official resellers and displayed on our website. Do not give access to any “reseller” to your account.

CARD FRAUD

If you buy the account second-hand or with a card that is not yours, you are taking a huge risk. The scenario could be like in the previous situation. A chargeback is made at the bank and your license gets deactivated immediately.

Solution: Only use your own credits/debit card to purchase the software.

SECOND HAND

If you think buying your account from another colleague and saving a little bit of money would be a good choice, we assure you that it’s not. This practice is not only against our policy but very dangerous. In most cases, after the payment is done, you will get access to your account and will have the right to make it your “own”. If you are lucky you were the only one who bought the account, in many cases the scammer sells one account to multiple individuals. But after you acquire the account the scammer will contact us and try to get back the account. After doing the investigation in nearly every case we will conclude that the account was shared or sold and we will deactivate it permanently.

Solution: Have your own account, and keep your login details safe.

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