Our support team is ready to help you with any questions or comments you may have! The staff will answer incoming emails within 24 hours from Monday to Friday. The official support language is English.
Phone (United Kingdom)+44 20 3034 1777It is available on working days: 09h - 17h (GMT).
Phone (Slovakia)+42 12 3352 7665It is available on working days: 09h - 17h (GMT).
We would like to inform you that as from 25 May 2018, our company acts according to the General Data Protection Regulation (GDPR) of the European Union.
Please note some of our main aspirations to protect our customers’ security and personal data. We have always paid special attention to user data and the way we process them, but let us show you some examples:
We provide the option to delete your profile
You can initiate this on the https://chimeratool.com/#user-settings page.
You can always check where else you are signed in from to the site, and if that is not you, you can sign out that browser. https://chimeratool.com/#user-sessions
As a first line of defense, your data is protected by security systems specialized in preventing hacking attacks, but our other self-developed security solutions and our ever-running monitoring systems enable us to declare with great certainty that we do everything to prevent unauthorized users from acquiring any sensitive data.
In case of a potential unauthorized physical access to any of our servers, the data stored there is useless, as our storage media are protected by sector-level AES encryption.
All passwords we store are unknown to us as well, since only the passwords’ hash values are stored, randomized with “salt”. This minimizes the risk of any leakage of actual user passwords in case of a potential database leak.